Question 1

Are your cleaning products safe for children and pets?

Accepted Answer

Yes, we use a natural, water and citrus-based cleaning solution that is exclusive to our company and is safe for both children and pets. Our products are environmentally friendly, non-toxic and leave no residue behind.

Question 2

How often should I have my carpets cleaned?

Accepted Answer

Most carpet manufacturers recommend a professional cleaning every 12 to 18 months. Homes and businesses with high traffic may require every 6 to 10 months. Regular vacuuming, spot treatment and stain guard protection (https://www.heavensbestofbend.com/stain-guard-protection)can potentially extend the time between professional cleanings.

Question 3

How long does it take for the carpet to dry?

Accepted Answer

Our low-moisture process (https://www.heavensbestofbend.com/carpet-cleaning)ensures most carpets are dry in about an hour, minimizing any disruption to your day. While heavily soiled or deep-pile carpets may require a few extra hours, our cleaning process dry time remains significantly faster than traditional cleaning methods

Question 4

Do I need to move furniture?

Accepted Answer

Our technicians will usually move smaller items. As for the big stuff, it's not always necessary to move large furniture (like beds, tables, dressers, etc.) as the carpet underneath doesn't see the same amount of traffic and soil buildup. Our low-moisture process allows us to clean effectively around your larger items, making for a more convenient, stress free cleaning experience.

Question 5

Do I need to vacuum?

Accepted Answer

Vacuuming before a cleaning helps achieve the best results, but don’t worry if you can’t get to it, our technicians will take care of it for you as that is part of our regular cleaning process.

Question 6

What is the process for carpet cleaning?

Accepted Answer

Our carpet cleaning process (https://www.heavensbestofbend.com/carpet-cleaning)involves a thorough inspection, pre-treatment of stains, and a unique low-moisture cleaning method that allows carpets to dry in just one hour. We use a natural, water and citrus-based cleaning solution that is safe for children and pets.

Question 7

How much does carpet cleaning cost?

Accepted Answer

We offer straight forward upfront pricing without surprise fees. All of our prices (for all of our services) are shown on our online booking (https://book.housecallpro.com/book/Heavens-Best-Carpet-Cleaning/4e162dc586ab437785452383fbd7c4df?v2=true)page. Immediate pricing and real-time availability are just a few clicks away with no commitment to schedule.

Question 8

Do you clean commercial buildings?

Accepted Answer

Yes, we are equipped to handle carpet cleaning for all types of commercial buildings, including high and mid-rise buildings as well. We offer flexible scheduling options, and even weekend appointments, to accommodate your needs.

Question 9

Which cities do you service?

Accepted Answer

We proudly serve most of Central Oregon including Bend, Redmond, Sunriver, Prineville, Sisters, Tumalo, and Terrebonne.

Frequently Asked Questions

With Hundreds of 5 Star Reviews,
Here's Why Customers Love Us!

Frequently Asked Questions

With Hundreds of 5 Star Reviews, Here's Why Customers Love Us!

With Hundreds of 5 Star Reviews,
Here's Why Customers Love Us!